→ Senior UX & Product Designer
Hi! I'm Alex.
I design the software nobody brags about — but everybody depends on.
8+ years in fintech and retail ops designing enterprise tools for the workflows, edge cases, and high-stakes flows that run the business. Open to full-time roles.
// case studies
- 01Split Tender RefundsEnterprise Retail
Three transactions consolidated into one guided flow — with a reusable stepper that other teams adopted.
- 02Logic BuilderFintech
Turned a code-only configuration tool into a point-and-click experience for non-technical users.
- 03Enterprise Delivery TrackerEnterprise Retail
Users said "Once an order was on the truck, it essentially disappeared." Now they can track every step.
- 04Install Mods: UX ResearchEnterprise Retail
Solo end-to-end research that changed the design — from script to synthesis.
- 05Admin Area UpdateFintech
A neglected admin area, two user groups, two mental models — and two concepts to match.
- 06QA Test DashboardFintech
Internal tools deserve good design too.
// about me
Most UX designers design the screens everyone sees. I design the stuff that barely anyone notices but keeps the whole system running. Whether that's a warehouse associate managing return logistics or a loan officer closing a multi-million dollar deal, I make sure their workflows are intuitive, informative, and error-free. That's the work I love, and that's how I've spent the last 8 years.
I've worked in fintech and enterprise retail, where a small misclick can cost millions of dollars and a regulatory headache. The people I design for aren't browsing or exploring — they're trying to solve real, messy problems with software. Edge cases aren't edge cases to them, they're the use cases.
I'm just as comfortable getting into the weeds of a design system as I am in a room full of stakeholders who can't agree on what they need. If you need software that's robust, flexible, and built for the hard stuff, let's talk.
"Good design doesn't stop at the screen, and it doesn't assume it knows everything. It leaves room for the person using it."